Frequently Asked Questions

AeroPACK Frequently Asked Questions
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How can I compare cargo carriers on the Market?

To carry gear the main considerations are: mounting, loading, aerodynamic loss, weather resistance, safety and cost. Here is a summary of the three types of auto cargo carriers.
Roof Mount CarriersAeroPACKHitch Mount Carriers
- Can be very expensive
- Create aerodynamic drag
- Decrease gas mileage
- Hard to load & access
- Bulky to store roof box
- Raises Roof clearance
- Need rack / rail system
+ Fits all lift gates
+ Easy to load
+ No impact to MPG
+ Folds up small
+ No rack needed
+ A fraction of the price
+ For boxy items
- Hitch mount hardware required
- Protrudes out 2-3 feet
- Alters vehicle dynamics
- Bulky & heavy to store

What Are The AeroPack Advantages?

  • It is easy to load, easy to install and is more flexible than roof mount carriers.
  • Rear mounting virtually eliminates drag.
  • Easy installation, no climbing on the roof.
  • Lower Center of Gravity - AeroPACK mounts behind the vehicle, lowering the center of gravity for improved safety.
  • Storm Proof Construction - Durable, tough construction that will beat rain, slush and snow storms.
  • Fuel Saving - improves aerodynamics and mileage.
  • Folds up small to Save Space
  • No expensive racks or rails needed.
  • AeroPACK is 1/3 the cost of roof box systems.
  • Does AeroPACK Fit My Vehicle?

    AeroPACK fits SUVs, crossovers, sedans, minivans and hatchbacks. Insert the J Hooks into the channel at the top of the lift gate and attach the lower grip clips at the sides of the lift gate.
    AeroPACK comes in three sizes with the following dimensions:

    AeroPACK 10 cu. ft. dimensions:
    24" Long (front to back)
    46" Wide (left-to-right)
    15" High

    AeroPACK 14 cu. ft. dimensions:
    25" Long (front to back)
    50" Wide (left-to-right)
    20" High

    AeroSACK 9 cu. ft. dimensions:
    24" Long (front to back)
    46 Wide (left to right)
    15 High

    The AeroPACK fits on the rear lift gate, hatchback or trunk of a wagon, sedan, suv, minivan, crossover or van. The NHSTB recommends that you not block the left & right tail lights, or license plate. It is recommended you have 2 functioning mirrors when using AeroPACK. Be responsible to comply with all federal and local traffic laws.

    To choose the size that fits your vehicle, simply measure the width between the tail lights and select the size that fits. If you have problems fitting the AeroPACK carrier to your car, email us a digital photo or call 408 318-4423. If a fit is not possible you will receive a refund of your purchase price, minus a 25% restocking fee. Only attach AeroPACK grip clips to hard points, not glass, plastic, or rubber parts.

    How do I compare AreoPACK to Hard Shell Carriers?

    For a fraction of the price of roof boxes, AeroPACK gives you ease of use, flexibility, protection, storage capacity and superior aerodynamic efficiency. Hard-cased roof carriers only work with roof racks (and often need additional rails or lifters). In addition, hard-cased carriers are heavy, and are awkward to mount and remove, and steal your valuable storage space at home.

    The AeroPACK cargo carrier can be used on any car, sedan, mini van, crossover or SUV, with or without rack, and its mounting location behind the car gives you aerodynamic efficiency (no loss of mileage), lower center of gravity, and a quiet ride. In addition, AeroPACK is light-weight (11 pounds) and stores in the stuff bag. You'll use your AeroPACK more often, because it can be easily folded and stored neatly in the storage bag, in your car, house or garage.

    How do I compare AeroPACK to Other Soft Carriers?

    AeroPACK is the only soft cargo carrier to offer the highest quality and the best value:

  • The AeroPACK is made of premium ultra-tough double vinyl coated polyester material that is completely waterproof, UV resistant and resists tearing to 480 lbs. Most other soft roof top carriers use cheap backpack nylon, or thin, non-waterproof fabrics. These low end fabrics fail in a short time because of UV damage, cold cracking, abrasion, or sharp objects piercing through the fabric.
  • AeroPACK's innovative mounting behind the car/van out of the wind stream. AeroPACK eliminates drag, will not get pelted with the elements or bugs because it mounts out of the wind stream. Roof top carriers increases drag, which can reduce fuel mileage 20%-25% (Consumer Reports, and Edmonds), and creates wind noise.
  • Unlike lower-quality nylon, the material used in the AeroPACK will not stain or attract dirt or dust and will maintain its lustrous appearance.
  • We use only high-quality straps and super-strong buckles which have been tested to 300 lbs.

    The Pro: AeroPACK mounts behind your vehicle and does not reduce MPG like a roof top carrier. It eliminates 'sail effect' and high center of gravity caused by roof mount carriers. It can be loaded and installed in a few minutes. It uses heavy storm proof construction. It folds flat for easy storage. AeroPACK innovates by, combining performance, design and value, to save fuel, save time, to safely carry your gear.

    The Con: We cannot think of any.

    The Bottom Line: With ever-changing fuel prices, people are driving smaller vehicles. You can leave the gas guzzler at home, load up the economical vehicle and use AeroPACK - easily carry your gear, it won't ruin your mileage, and saves space.

  • How Durable is AeroPACK?

    The AeroPACK cargo carrier is built to stand up to years of tough use:

  • Made in the USA, with the highest manufacturing standards, by a company with a long manufacturing experience.
  • Made with waterproof, heavy-duty, tight-knit, double coated polyester fabric.
  • The bag has double sewn seams. The fabric is UV resistant, which allows the AeroPACK carrier to endure years of exposure to the sun without damage.
  • The zipper is heavy-duty, self-healing and self-lubricating.
  • The heavy duty delrin hardware is rated for high load carrying capacity.
  • The 2 inch straps are heavy-duty for strength and safety, and UV resistant for durability.
  • The 5 point universal mount, has J Hooks that are vinyl dipped galvanized steel.

  • How is AeroPACK Constructed?

    The AeroPACK material is waterproof, tough, UV resistant and durable. It won't fade or deteriorate, even with constant exposure to the sun. In addition:

  • All exposed seams are double sewn, for mechanical strength. Not heat welding, which can delaminate or tear.
  • The zipper is slip-resistant; it will never open by itself. The zipper is covered with a rain flap to further deter water penetration.
  • The AeroPACK cargo carrier is designed to be fully functional at -40 degrees F, and up to +250 F degrees.
  • We road tested AreoPACK over thousand miles, in summer heat, whiteout blizzards and drenching rain. Read our testimonials - it performs flawlessly.
  • Is it Storm Proof?

    No cargo carrier is water proof, storm proof is more accurate. AeroPACK carriers are made with a strong and fully waterproof polyester fabric coated with vinyl on both sides. AeroPACK has a liner for extra measure of water and storm resistance.

    Is AeroPACK safe?

    When mounted correctly AeroPACK meets all NHSTA safety requirements and lowers the center of gravity. We use the highest quality straps and hardware, a 5 point suspension system tested to 300 pounds, to ensure safe and trouble-free operation. We have road tested AreoPACK for thousands of miles. It is durable, rugged, and securely carries your gear. AeroPACK has reflective patches for night time safety.

    Can I Access My Trunk or Lift Gate When AeroPACK is Attached?

    This is unique to AeroPACK. You can access your trunk or lift gate with AeroPACK attached to your vehicle. Just unlatch the lift gate and open up. AeroPACK works with hitch mount racks allowing you to take your bikes or other gear!

    Will AeroPACK affect my cars finish?

    No, but we strongly recommend always using the Aero Pad, a soft, non-slip mesh that will protect the painted surface against potential abrasion caused by vibration and dust during travel.

    What Is The Satisfaction Guarantee & Return Policy?

    AeroPACK CARRIERS: Once you receive our carrier, you have three weeks to inspect the product and test load it on your vehicle BEFORE you go on a trip.

    If for any reason you are not happy with the product call 408 318-4423 or email support@aeropackusa.com for a "Return Authorization" (RA) number and shipping instructions. The RA number MUST be printed large on the outside of the package or the shipment will be refused. Do not ship packages to our mail address. Send the package immediately with your invoice inside. Returns must be authorized within two weeks of purchase and sent back immediately. All sales final after 30 days.

    Full refunds, less shipping cost, will be issued only if product is returned in new condition (not used on a trip) and received by AeroPACK Enterprises or respective manufacturer within 21 days of invoice date. After 30 days we can not issue a refund.

    NOTICE: Returns outside of this agreement will be refused, returned, or charged a restocking fee of 25% of the value of the order. Once you take our products on a trip they are not returnable. Should there be any problems with materials or workmanship, AeroPACK Enterprise LLC or the manufacturer will exchange or fix the product per the warranty. No refunds on used (out of package) liners. Other terms and conditions from other manufacturers can apply. Call us if you have any questions before you order. Placing an order with us means you accept our company's and our partner company's terms and conditions.

    12 Month Limited Warranty: AeroPACK LLC warrants its cargo carriers to be free from manufacturing defects in workmanship and materials for 12 months from invoice date for the original purchaser of the bag. This Limited Warranty does not apply to ordinary wear and tear, punctures, or to damage resulting from abuse, or from causes other than defects in materials and workmanship, including modification of the original product or failure to follow instructions provided by AeroPACK Enterprises LLC. If any defect in materials or workmanship appears within warranty period, AeroPACK’s sole liability shall be to repair or replace product at AeroPACK's sole option. There are no other warranties, which extend beyond the face hereof. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTY SET FORTH ABOVE. AeroPACK Enterprises LLC, Mike Landgraf, or dealers are not liable for indirect, incidental, or consequential damages in connection with the use of AeroPACK. No person, agent, distributor, dealer, or company is authorized to change, modify or extend the terms of this warranty in any manner whatsoever. Accessory items are not warranted other than two week satisfaction guarantee. Used equipment can not be returned.

    WARNING: The attachment of cargo carriers is critical and beyond the control of AeroPACK Enterprises LLC, owners, agents, and dealers. AeroPACK Enterprises LLC, owners, agents, and dealers are NOT responsible for the attachment nor the installation. It neither guarantees nor will it be liable for any damage resulting from its attachment or improper use. The liability of this product is limited to its purchase price if it proves to be defective in material and/or workmanship.